Refund Policy
Return Policy
We understand that sometimes returns are necessary, and we accept returns under the following conditions:
-
Condition of Return: The item must be unused, undamaged, and include all original components.
-
Return Timeframe: Return requests must be submitted within 14 days of delivery.
-
Non-refundable Shipping Costs: Shipping fees are non-refundable as they were incurred to ship the product to you.
-
Restocking Fee: A 15% restocking fee will be deducted from your refund to cover inspection and processing costs.
-
Return Shipping: Customers are responsible for the cost of returning the item. If needed, we can provide a return shipping label, with the cost deducted from your refund, along with the restocking fee.
-
Return Request: All returns must be declared prior to mailing the item back. Please include a note with your order number inside the package so we can efficiently process your return.
-
Exchanges/Upgrades: We do not offer exchanges or upgrades to newer product versions.
-
Refund Denials: We reserve the right to refuse refunds based on the conditions outlined above.
